 | Find shoes, heels, flats, active, essentials and more in the latest styles. Save up to 40% on select items. From our sponsors  |
| Business:Customer-Service Articles from EzineArticles.com |
| EzineArticles.com is Trusted By Millions as The Source For Quality Original Articles |
Wanna Be a Great Call Centre Manager?
3/13/2014 11:35:43 AM
So often we strive to become good in what we are doing but that is not it! Recently I have been exposed to many ideas and philosophies regarding customer service excellence. It still feels like a lot of jargon to me that is loosely used to describe successful interaction with customers. Especially in call centres!
5 Tips to Find Success in an Unsuccessful World
3/13/2014 11:35:28 AM
The time is now to think about what you are going to do to attract the right customers, at the right time, offering the right solutions. Think about your sales and marketing strategies as fishing at the right pond using the right bait. Follow these five 'must add 'tips to become more customer focused.
Helpful Tips for Training Customer Service Representatives
3/13/2014 6:52:58 AM
Improper handling of incoming calls to a business can lead to dissatisfied and disappointed customers, which can lead to them walking away from the business. This underscores the importance of properly training those who are taking the calls to make sure every issue is addressed in the right manner and in a timely fashion.
Basic Call Flow for Proper Handling of Customer Concerns
3/13/2014 6:14:34 AM
For a business to achieve its goals, there has to be much focus not only on developing and marketing its products or services; it also has to make sure the concerns of its customers are addressed promptly and properly. This is why it's important that the persons answering the calls of the customers follow a basic call flow to ensure that issues are successfully resolved.
Why You Should Prioritize Customer Service in Your Business
3/12/2014 8:57:38 AM
These days, businesses pay closer attention to the satisfaction of customers or clients not. Not only are enterprises concerned about how their product or service is, but are just as interested in knowing the entire experience of a customer while doing business with their company. Keeping your customers happy plays an indispensable role in making your business succeed.
The Recipe For A World-Class Customer Service Training Program
3/11/2014 12:33:42 PM
Most people now realize that customer service is more than just 'common sense.' It is a skill, with a lot of moving parts. And, like any skill, it requires continuous training and focus to be at the top of one's game. So, what should a customer service training program include? Here is the recipe
You are receiving this email because you subscribed to this feed at feedmyinbox.com
If you no longer wish to receive these emails, you can unsubscribe from this feed, or manage all your subscriptions
No comments:
Post a Comment