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The Cost of Doing Business Today
1/31/2014 1:43:59 PM
One of the best tips for small business is to maximize their presence on the internet. A small company can gain great exposure by utilizing social media, for example. More and more people - consumers - are using social media not only to communicate and share details about their personal lives, but also to relay experiences, both positive and negative, regarding customer service. This platform also enables a more immediate resolution to a consumer's issue.
The Advantages of Business Phone Answering Services
1/31/2014 8:49:39 AM
A company with an overwhelming workload cannot do well without a business phone answering service. Get a long-term commitment of your customers and build a professional image of your company hiring an efficient call answering service.
A Customer Service Center For Your Business
1/30/2014 4:41:47 PM
How much would it cost you to make a customer service center for your business? What if you could drastically reduce that cost while increasing your productivity?
Do Help Desk Services Improve Your Business?
1/30/2014 4:41:02 PM
Many businesses are struggling with their customer service because of the high cost of labor. It is important that you find other ways of meeting your customer service needs while also saving yourself from high costs.
But It's Fah-REE! Do You Still Expect It to Be Good?
1/30/2014 2:59:38 PM
Have you thought about giving away your product or service for some reason? Perhaps to family and friends, or even as a trade? If so, you may enjoy this article.
Putting Some "Suds" in Your Customer Service Will Improve Customer Satisfaction.
1/30/2014 10:08:31 AM
Many things affect the way customers perceive the value of our service. A lot of them have little to do with the technical effectiveness of the service we perform.
What Affect Do Premium Rate Numbers Have On Customers?
1/30/2014 9:19:46 AM
This article looks at the impact on customers when companies opt to provide a free-to-call number for their sales but a premium rate number for advice. The general conclusion is that customers will look elsewhere for assistance.
Answering Services: A Promising Perspective for Small Businesses
1/30/2014 8:43:10 AM
On my opinion, there are a number of advantages in using online answering services. Any kind of company will greatly benefit from using them.
Not Leadership - "It's Teamship"
1/30/2014 7:29:11 AM
Front-line talent spotting is one of my past-times. In visiting numerous clubs throughout Europe, I am looking for that sparkle that immediately engages me.
10 Ways To Spot A Customer Service Robot
1/28/2014 3:39:10 PM
When you pick up the phone do you hope to talk to a human? In the not so distant past I was calling an OEM for status on a repair we had gone through.
Customer Service Tips: LAAF to Handle Complaints Part 1
1/28/2014 1:18:52 PM
As a customer, what do you expect when you find out that the product or service you paid for isn't good? Would you prefer, someone to listen to and understand your concern? What else would you want as a customer? LAAF is a model that will help you think like customers to solve their problems.
Maintaining Customer Relationships - An Awesome Way to Increase Your Marketing Potential
1/28/2014 1:12:48 PM
Well you're an awesome company with amazing products and services and yet you do not know why you're the number of customers is going down. Oh yes, the sales are still happening but the lead conversion is getting increasingly difficult.
Tips to Train Your Customer Care Professionals for Best Results
1/28/2014 10:25:40 AM
Top quality tips to train your employees to treat customers exceptionally. As the old saying goes, treat your employees like your best customers.
10 Ways to Save Big By Choosing the Right Cushioning
1/28/2014 9:23:24 AM
Choosing the right kind of cushioning for your products is essential in order to prevent the costly damage that can occur during the shipping process. By cushioning your products in the proper packaging, you'll greatly reduce the risk of damage due to shock, vibrations, and movement that inevitably occurs during transport. You'll also be able to protect your shipment from moisture, droppage, and box cutter punctures. This handy list shows you how to choose the right cushioning products for your shipment, increasing efficiency and saving you money.
Choosing the Most Cost Effective Labels for Your Business
1/28/2014 9:21:54 AM
Knowing which type of label is best suited to the needs of your business can lead to many different advantages, including saving thousands of dollars per year in wasted product. Also, by choosing the right label, you will also be guaranteed the advantage of a longer shelf life for both the labels themselves and the applications being labeled. it will also increase efficiency by ensuring that each label is legible and stays attached over time. Follow this label guide to help you decide which label best fits your needs.
Benefits of an Efficient Phone Call Answering Service
1/28/2014 9:17:10 AM
A high quality live telephone answering service can prove to be useful for any kind of business, no matter which size it is or which sphere it belongs to. Its priorities are enhancement of work efficiency, prosperity of the company and protection of every customer's interests.
Customer Service Tips: LAAF to Handle Complaints Part 2
1/27/2014 1:00:22 PM
Once a complaint is identified or received, what you do next either keeps or loses the customer. LAAF is a powerful four step process that details each approach to resolving complaints effectively. Why not dig in, reduce your stress and build greater customer loyalty? (This is part two for LAAF complaint handling skills.)
Cross Cultural Communication
1/27/2014 10:35:51 AM
If you do not communicate appropriately and do not observe cultural differences you may encounter obstacles, or worse; not even get your foot in the door! We can promote our business anywhere in the world and as a result working with people remotely has never been easier. Cross cultural communication has become the new norm...
Hints for Creating a Business Card And Logo for Printing
1/24/2014 3:48:21 PM
For your custom logo design to check its best on your own business card, you will have to continue with the proper steps for preparing it for printing. The size and style, color, and file type have the ability to become right to ensure that superior.
How Will You Build a Loyal Customer Strategy?
1/24/2014 3:38:59 PM
Beyond customer service lies opportunity. Creating customer loyalty has been proven to increase revenues, retain customers and employees. Creating and measuring customer loyalty should be a critical goal category in your organization.
Top 7 Survey Goals
1/24/2014 3:14:48 PM
Crafting survey questions that lead to actionable data starts with a well defined survey goal. Move beyond "how are we doing?" for deeper understanding of your customers.
Customer Service Is Simple, But It Is Not Always Easy
1/24/2014 3:00:39 PM
What do you think it would take for your company to move from being a good company to a great company? Often it is just a little bit of extra effort by the employees who serve the customer.
Choosing the Right Type of Strapping for Your Shipment
1/24/2014 11:32:39 AM
Making the right choice between steel, polypropylene, and polyester strapping will ensure that your shipment arrives safely and free of damage. Choosing the right type of strapping will also prevent worker injuries, increase efficiency of operations, and save you money.
Understand Customers Service Expectations and Improve Your Bottom Line
1/24/2014 10:44:42 AM
Don't let customer service be the reason you fail to build brand loyalty and increase your bottom line. Customer service is no longer "the laughing stock" of the board room. Those who focus on increasing its service levels through training find themselves profiting from having great customers, better services and increased revenues.
Upgrade Your Business and Save Money With E Scrap Buyers
1/22/2014 9:47:35 AM
With the way computer electronics continue to upgrade, areas of your network and IT is going to run into all sorts of issues with staying relevant. Ensuring your business is able to run smoothly and maintain a high level of productivity is important, so when you run old hardware it just is not going to function properly.
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