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Why Is Customer Service Not Every Businesses Priority?
2/14/2014 2:55:10 PM
This article raises the question as to why many of the top organisations around the world fail to address the needs of their customers. If these organisations followed the examples set by their more successful counterparts I believe many of them could avoid financial difficulties and bankruptcy.
Best Virtual Receptionist for Any Type of Business
2/13/2014 2:49:34 PM
Many companies nowadays are using a virtual receptionist service that is a good source of saving money. With the help of our visual receptionist, your business will be accessible for your clients 24/7, whereas all your calls will be answered at a reasonable pay.
Answering Service: Making the Right Choice
2/13/2014 2:48:59 PM
It is not easy to start a profitable business. However, a good answering service can make the task of productive business growth much easier.
Though Customer Service Isn't Perfect, It Can Be Excellent
2/13/2014 8:03:09 AM
Everyone knows the old saying, "Nobody's perfect," and since customer service is delivered by human beings, it won't always be perfect either. There will be mistakes, problems and complaints - hopefully not many, but they will happen from time to time.
3 Listening Skills That Make an Awesome Call Centre Service Associate
2/12/2014 7:16:12 AM
As someone into R&D, I've often interacted and talked with a lot of people in the companies that I've worked for. One of the major segments of people that I've spoken to have been call centre advisors who deal with customers through multiple channels day in and day out.
Make The Visit "M E M O R A B L E" Not Forgettable!
2/11/2014 4:24:22 PM
I am often asked what I believe defines exemplary customer service and my response is always that it doesn't matter what I define it as - what matters is does the customer want to broadcast about their experience. There is no more valuable advertising than word of mouth advertising and with social media the field has obviously expanded. People believe what their family, friends and neighbours say about your business or facility, and they remember it for a long time.
Important Reasons You Should Carry Cash, Not Debit Cards
2/11/2014 3:41:51 PM
Hackers can easily obtain personal information when debit cards are activated. This article is about why people should use cash instead of debit cards.
Extensive Range of Wholesale Hospitality Equipment Products
2/11/2014 1:48:01 PM
Hospitality is an extensive industry with a huge demand for equipment and other products. There are many hospitality equipment supplier firms on a mission to satisfy these market needs.
7 Ways to Create Unforgettable Customer Experience
2/11/2014 1:44:34 PM
Creating a legion of loyal customers can be done with costing you a dime. Yet the rewards are limitless. Once you activate these 7 principles in your business there's no stopping the stampede to your door of new and repeat customers.
Project Management Software: How It Can Help Your Business' Customer Service
2/11/2014 1:06:26 PM
Any business that hopes to be successful should not just focus on the product/service that is being offered, but also on how fast the service or product is handed onto the customer. A successful business is not all about just a great product or service (although we all know that it is a big part). The brand's reputation rests heavily on what people say and think about your product or service.
Communication Skills in Any Service Industry Are Still Necessary for Success
2/11/2014 12:30:47 PM
In this age of advanced methods of communication, written and verbal communication skills are as important as ever for service providers. Service contractors still have to communicate documentation, educational information and express concern for customers in order to be successful.
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