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Effort Equals Outstanding Client Service
7/31/2014 9:35:19 AM
Building client relationships is hard work, and it requires extra effort every day to be successful. With increasing business demands and economic pressures, satisfying clients is critical to the success of every organization. All companies and businesses agree that client service is critical, but it is usually one of the first functions to be "downsized" at times of cost reduction. When is the last time you walked into a bank to conduct business? With ATMs, online banking and direct deposit, there is hardly any need to visit our local branch. If you call your bank, you will most likely will be connected to an off-shore client service desk. Are you pleased with your bank's service? Your answer will depend largely on the reliability of their technology.
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