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Reasons Why Customer Care Is So Important for Your Business
4/1/2014 1:28:52 PM
Customer is the king of any business whatever it is. Without them there is surely no business for you. Therefore it is very important to manage your customer service well so as to satisfy them. Read more to discover how to ensure effective customer services.
iPad Interactive Point of Sale (POS) Stands
4/1/2014 10:40:07 AM
Interactive Point of Sale (POS) stands are becoming hugely popular, not only for business owners but also for the consumer. It makes good sense for businesses to allow their customers time and space to browse without having a salesperson following them around, a POS stand can give that customer the information they require without feeling harassed or stressed by sales personnel.
Time-Tested Ways To Surprise Your Clients
4/1/2014 6:38:48 AM
Including an element of surprise in gift giving is one way to get a bigger WOW. You can add surprise through: unexpected timing, unexpected items, unexpected acts of service, or unexpected emotions. Include surprise rather than giving out of obligation and your gift will make a bigger impact.
Running a Business With a Cell Phone or Tablet
3/31/2014 3:50:10 PM
If you desire to run a business on the go, and not be tied to a desk, VoIP/Cloud phone systems will allow you the flexibility to run a business from anywhere. And, you don't have to sacrifice service along the way, as these new internet phone systems provide high end features at an affordable price, for even startups.
Customer Service From the C-Suite to the Mail Room
3/31/2014 1:17:25 PM
In a recent interview, I was asked questions about why the leaders of a company in the "C-Suite" should focus on customer service. The questions seemed to be well-thought-out and appropriate, but as I reviewed the questions and my answers, it occurred to me that they could be applied to everyone in the organization, not just the management. In other words, while the customer service vision may start in the C-Suite, everyone must own the responsibility.
Master the Art of Customer Service
3/31/2014 10:22:52 AM
Customer service has now emerged as one of the most important functions of a business. It can make or break your business. As it is the customer service team that interacts with customers on a regular basis, it is actually the face of your business.
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