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Ways to Exceed Your Clients' Needs
11/20/2014 7:30:47 AM
Clients are in need of assistance whether it is to build the business from the beginning, middle or end. Consultants can provide excellent customer service by going above and beyond what is asked of them. This usually impresses them, and they are known to come back for more, which makes it all worth it.
Six Strategies to Set Your Business Apart
11/20/2014 6:34:05 AM
It takes customer service and more for a small company to compete in today's world of big box stores, and the same business strategies that will set a small company apart are valuable tools for a company of any size. It is a business situation that has been repeated in towns across the country - a "big box" store comes to town and the local businesses get nervous. How can they compete with the larger inventory and lower prices of a store like Costco or Home Depot?
How to Make a Conference Attractive
11/18/2014 12:35:56 PM
As a general principle, organise your conference based upon lots of short, sharp and highly focussed sessions rather than around epic multi-hour endurance tests. Senior and executive management are often extremely busy and have limited attention spans due to the diversity of things clamouring for their attention.
Impressing Your Customers - Proper Etiquette for Customer Service
11/18/2014 10:47:41 AM
Excellent customer service is not a skill you learn. It's the result of wanting to help someone. Try it, you'll feel a renewed freedom in your job and personal satisfaction that at the end of the day, you didn't just do your job, you helped someone who trusted you. And that feels good.
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